Please read the following before placing

an order:

 

Availability and Delivery Time of Orders

We try to keep all accessory items on hand and a few knives available for walk in and phone

sales, but availability can change in a matter of minutes. Smaller catalog knives will get to

you the most quickly, but Bowies will take longer to arrive. We have a limited production capacity

and can't guarantee any shipping dates, and aren't willing to sacrifice quality for delivery time.

Your patience is appreciated, and we will do everything in our power to make your

wait worth your while.

 

Catalog numbers

Catalog numbers are shown throughout the catalog and referenced on the price list.  

 

Photos and Dimensions

Due to the nature of raw materials used and our handmade processes, your knife might not look

exactly like the photo.  Dimensions may vary slightly from those listed. Each knife is it's

own unique piece of work.

 

Prices

All prices are subject to change without notice. There is no down payment require for purchase

and we will sell items at the price listed when the order is placed. You may provide your credit

card information, and we will charge it when the order is complete and ready to ship.

 

Payment Methods

We will accept US dollars in the form of a money order (our preferred method), check, Visa,

MasterCard, and Discover. All NSF returned checks will be subject to a $30 fee. Credit cards

will not be charged more than one business day ahead of the shipping date. You may

also choose to send payment at the time your order is complete. If we do not receive full

payment at the time your order is complete, we reserve the right to sell it to other

customers. You may still purchase the order, but new prices may apply. 

 

Shipping and Insurance

We will ship through the US Postal Service or UPS. Each package will be insured for the full value of its

contents. No CODs or shipments through other carriers will be made.

 

Return Policy

If upon receiving your order you are unsatisfied, please notify us within 10 days for a full refund or

exchange. Knives that have been used may be subject to a refinishing fee. Hats and T-shirts

must not have been worn to receive a full refund. Shipments made to you as part of an exchange

will be subject to a shipping charge. 

 

Use and Abuse of Knives

Please note that Ruana Knives are made to be used as a cutting tool. We will not honor returned

knives that have obviously been abused. This includes chopping on or prying on any material

(including bone), beating on the back of the knife with a rock or a hammer, and any other

mistreatment of your knife. 

 

Order Form

 

(406) 258-5368

info@ruanaknives.com      

Ruana Knife Works, Inc.                                                                                    

P. O. Box 520

Bonner, MT 59823

 

RUANA ® is a registered trademark of Ruana Knife Works, Inc.